Dare to compare!

We know: there are a lot of options out there that can help you stay communicated while overseas, many of them are fully based on low prices, call quality being a distant second, others place more weight on reliability, and so forth. We stride to balance a low priced, high quality service. We know we are not the only option on the internet, but please keep this in mind when shopping online:

• We use postpaid service: not running out of minutes, not reloading, not wasting unused minutes like with prepaid.
• We never use callback services: quality of the service is in its infant stage, and is complicated to use.
• We use quality, large network providers: we use the top 1 or 2 network providers in each country.
• Our prices are EVERYTHING included: some companies tell you this, but then charge regular sales taxes...
• A well stablished business, with over 4 ears of existence, our own offices in 3 countries and a large number of employees (compare to web only/garage run/ kind of operations)

 

Below please find a detailed comparison between our services and the other alternatives out there, remember, there's not a unique option, nor a black and white solution, all alternatives have some pros and cons, you, the customer, must at the end choose the option that gives you the most peace of mind.  If you have any questions about this comparison or our service in general, remember you can contact us at any time! 

	Prepaid	Navi Roam
Equipment	You need an unlocked phone, with the required technology and frequency for your destination	State of the art equipment, always updated
Service quality	Uses the lowest cost network provider available	High quality, major network operators, best voice quality available
Usage	You have to call their customer support every time you run out of minutes, prepay for minutes that you don't know if you're going to use	No need to refill credit, you only pay what you use
Dialing	Direct dialing after initial set up	Direct, simple dialing
Customer support	Non Experienced, English spoke	Experienced, English, Spanish, Portuguese and French spoken
	Call back	NaviRoam
Equipment	Specific cell phones for call back (usually low end equipment)	State of the art equipment, always updated
Service quality	Poor voice quality, since uses VOIP technology	High quality, major network operators, best voice quality available
Usage	You have to call their customer support when you run out of minutes, prepay for minutes that you don't know if you're going to use	No need to refill credit, you only paywhat you use
Dialing	Endless and complicated procedure to luckily connect to the other party	Direct, simple dialing
Customer support	Non Experienced, English spoken	Experienced, English, Spanish, Portuguese and French spoken
	Sprint and Verizon	NaviRoam
Equipment	Since they use CDMA and TDMA technologies, they usually don't work outside the US	State of the art equipment, always updated
Service quality	Good voice quality, if there is coverage	High quality, major network operators, best voice quality available
Usage	Very expensive, no local solutions	Lower rates in the market, specific solution for each country
Dialing	Direct dialing	Direct, simple dialing
Customer support	Non experienced, slow response	Experienced, English, Spanish, Portuguese and French spoken
	TMobile and AT&T	NaviRoam
Equipment	You must have a phone with the required technology and frequency for your destination	State of the art equipment, always updated
Service quality	Good voice quality, if there is coverage	High quality, major network operators, best voice quality available
Usage	Very expensive, no local solutions	Lower rates in the market, specific solution for each country
Dialing	Direct dialing	Direct, simple dialing
Customer support	Non experienced, slow response	Experienced, English, Spanish, Portuguese and French spoken
	"Buy your international phone" company	NaviRoam
Equipment	You have to buy a cheap low end phone that will soon become obsolete	State of the art equipment, always updated
Service quality	Good voice quality, if there is coverage	High quality, major network operators, best voice quality available
Usage	Expensive, no local solutions, yearly minimum consumption required	Lower rates in the market, specific solution for each country
Dialing	Direct dialing	Direct, simple dialing
Customer support	Average, English spoken customer support	Experienced, English, Spanish, Portuguese and French spoken
	Other phone rental companies	NaviRoam
Equipment	Obsolete equipment	State of the art equipment, always updated
Service quality	Good voice quality, if there is coverage	High quality, major network operators, best voice quality available
Usage	Expensive rental fees and calling rates	State of the art equipment, always updated
Dialing	Direct dialing	State of the art equipment, always updated
Customer support	Average, English spoken customer support	State of the art equipment, always updated
	Prepaid calling card	NaviRoam
Equipment	You don´t have a cellphone, You need to find a public phone everytime You need to place a call, and people can´t call you…	State of the art equipment, always updated
Service quality	Uses the lowest cost international provider, usually with VOIP	High quality, major network operators, best voice quality available
Usage	You have to call their customer support every time you run out of minutes, prepay for minutes that you don't know if you're going to	No need to refill credit, you only pay what you use
Dialing	Enter complicated acct. numbers and pins everytime you place a call	Direct, simple dialing
Customer support	Non Experienced, English spoke	Experienced, English, Spanish, Portuguese and French spoken